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johankreeft New Member
New Member

scan to home problem

at our company we've got 400 xerox Workcentre 7885.we also use Equitrac. We want to use scan to home folder, Ldap is working fine (we also use scan to email and scan to several network locations. When we setup scan to home, everything looks fine, but when we make a scan to the home folder a paper is printing saying status failure:

servername is correctly, path is wrong (just \\username) so there's no path to the home share.

When I look at Ldap user mappings: home then I can see on the mfc everything looks fine

But when we make a scan there's like I said only \\username (no path to the hidden share)

the home folder for our company's are \\ server-number\company_path\homefolder

So there’s minus sign in the servername and an underscore in the hidden share

How can we use scan to home folder?

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Kimzi Valued Advisor
Valued Advisor

Re: scan to home problem

Hi, Johan!

 

I suggest you try a path without "-" "_" signs.

 

Best Regards

Kimzi


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