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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-07-2013 06:07 PM

Re: scan to mail, message-id duplicity

Hi martin,

Thank you for using the Support Forum. Please take a look at the solution for setting up scan to email and make sure all of your settings are correct.  If there was an error code please search on that code for further information.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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martin.zichacek
New Member
New Member
‎10-03-2013 10:23 AM

scan to mail, message-id duplicity

Product Name: Other - specify product in post

Hi,


There is a problem with scan to e-mail on Xerox Phaser 6180

reason why message is not delivered from zimbra logs:
lmtp - Not delivering message with duplicate Message-ID <A6723BC7752C3B11EEF0926ED7B1ABF7.xerox1@xxxx.com>

 

This means that every scaned document is delivered with same Message-ID, it looks like implemetation problem.

 

Any solution?

Thank you.

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