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Community Manager
Community Manager

Re: scan via email fails

Hello kurniadi, 

Please take a look at this article for error code 016-767 invalid email addressIf you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797. 

Community Manager

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scan via email fails

Product Name: WorkCentre 5325/5330/5335
Operating System: Not Specified

Hi, Xerox,

i have problem with my machine xerox 5335, this problem start month a go until now, I'm very sure with printer configuration must be correctly, because before this problem appeared, I had not made any changes to either the office network or the printer itself.

and for temporary solving i must change the ip addres my xerox machine and if this problem i will do it again change the ip address my xerox.

If anyone have the same problem like me please kindly share your experince solving. Thank you

Code error 016-767


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