scan via email fails

[TammyL-Xerox]

Hello kurniadi, 

Please take a look at this article for error code 016-767 invalid email address. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797. 

[kurniadi]

Hi, Xerox,

i have problem with my machine xerox 5335, this problem start month a go until now, I'm very sure with printer configuration must be correctly, because before this problem appeared, I had not made any changes to either the office network or the printer itself.

and for temporary solving i must change the ip addres my xerox machine and if this problem i will do it again change the ip address my xerox.

If anyone have the same problem like me please kindly share your experince solving. Thank you

Code error 016-767