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Brooky
New Member
New Member

scanner lock

Product Name: WorkCentre 3335/3345
Operating System: Not Applicable

Hi my xerox 3345 has no scanner lock but i keep getting the error message anyway

scanner locked please unlock

So if there is no scanner lock how can i get this error message

baffled by this

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1 Reply
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: scanner lock

Hi,

You will need a tech, because there is a hardware problem with the scanner: possible broken dent of the scanner belt.

 

Gabi

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