Only a thing on VersaLink devices, so if you have one go to
And change it from Dual Stack to IPv4
What do you mean by disable dual stack?
If it is any of the Versalink products you need to disable Dual stack and update the firmware.
If those 2 things don't work then you need to call Xerox and supply themn with a Wireshark of the scan attempt to diagnose it.
Hi, i'm having trouble trying to configure and use the scan to email feature. The smtp server is office 365 and besides i had seen a few posts here with the same kind of problem, the solution sugested doesn't work for me. This is the settings i'm using:
I get "016-781" error!
Thanks in advance!