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Community Manager
Community Manager

Re: scanning

Hello vsv2020,

I searched our knowledgebase and found this article that you can use to troubleshoot your scanning issue. Here are the scanner set up steps in case it needs to be fully set up again.

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Product Name: WorkCentre 3225
Operating System: Windows 10 x64


I need some help, I can print from the computer. But can't scan the documents. It was working fine a few days ago. Now can't scan. On Xerox Easy Document Creator it says Scan to PC not available. I got the Configuration Report and IP address got changed to and on Easy Document Creator the bottom box says

Xerox Workcentre 3225 - and I don't know how to change it? I had similar issue about a year ago.

Please Help Me!!





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