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j0rge
New Member
New Member

static white screen

Operating System: Windows 10 x64

I tried to update my firmware, and when I updated everything fine but when it finished, the computer restarted and a white screen appeared with the saver energy button blinking. I already tried to do with altboot but when trying to update the firmware I get ERROR, COULD NOT UPDATE

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CathyO-Xerox
Community Manager
Community Manager

Re: static white screen

Hello jOrge,

It would be helpful for you to include the model of your Xerox device.

Thanks,
CathyO-Xerox
Community Manager

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