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New Member
New Member

where are the drivers for Catalina?

Product Name: WorkCentre 3225
Operating System: macOS 10.15 Catalina

Hi,

when do you release drivers for catalina? It's ridiculous. After months of Catalina's release, Xerox is unable to provide drivers for its printers.
I have a paperweight instead of a printer. I expect the drivers to be released tomorrow, otherwise you will have to refund me the full cost of the printer.

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Community Manager
Community Manager

Re: where are the drivers for Catalina?

Hello hdmvide,

Thank you for your feedback. This driver is a high priority that we are working. We want to be sure to deliver high quality and therefore have had a delay. While I don’t have a date for you, we are expecting to have it soon.

In the meantime, you can still add the printer on macOS using the built-in “Generic Postscript PPD”.

If Xerox driver features are really needed, you could try an unsupported work-around in which you install the Xerox macOS Common Print Driver from a closely related product which is supported on Catalina.  Note that there may be incompatibilities that could cause not all feature/function to work properly.

And lastly, if a specific scan driver or a print driver is not available AirPrint and Scan to Email may be used as a workaround.

Thanks,
CathyO-Xerox
Community Manager

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