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XPERT Analyst User
XPERT Analyst User

work flow scanning

Does it work with windows 8 ?

cant seem to get it to work

"Login failure check user password and or set ups "

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7 Replies
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Agency Analyst
Agency Analyst

Re: work flow scanning

andy21557,

 

Which Xerox machine are you trying to use for scanning? I have setup some machines using Windows 8 but I have also ran into machine that do not support the SMB protocol of Windows 8 forcing me to use an FTP server (FileZilla). Give us the model you are using and lets see if we can help you scan!

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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XPERT Analyst User
XPERT Analyst User

Re: work flow scanning

wc-5638 we have tried ftp with filezilla as well

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Agency Analyst
Agency Analyst

Re: work flow scanning

andy21557,


In the FileZilla log do you see the Xerox machine attempting to connect? Try using the IP address of the Machine you are scanning to - disable any firewalls up - make sure your network is not set as Public.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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XPERT Analyst User
XPERT Analyst User

Re: work flow scanning

failed with log listed below

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> Connected, sending welcome message...

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> 220-FileZilla Server version 0.9.41 beta

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> 220-written by Tim Kosse (Tim.Kosse@gmx.de)

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> 220 Please visit http://sourceforge.net/projects/filezilla/

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> USER xerox

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> 331 Password required for xerox

(000002)12/21/2012 13:39:03 PM - (not logged in) (172.16.32.10)> PASS *****

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 230 Logged on

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> SYST

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 215 UNIX emulated by FileZilla

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> PASV

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 227 Entering Passive Mode (172,16,22,64,192,24)

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> TYPE A

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 200 Type set to A

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> LIST .

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 150 Connection accepted

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 226 Transfer OK

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> MKD /xcse9366

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 257 "/xcse9366" created successfully

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> MKD /XCSE9366

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 550 Directory already exists

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> RMD /xcse9366

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 250 Directory deleted successfully

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> CWD .

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 250 CWD successful. "/" is current directory.

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> PASV

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 227 Entering Passive Mode (172,16,22,64,192,25)

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> TYPE I

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 200 Type set to I

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> RETR 121221%hh:mm:ss.LCK/LOCKINFO.DAT

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 550 File not found

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> MKD 121221%hh:mm:ss.LCK

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 450 Internal error creating the directory.

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> QUIT

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> 221 Goodbye

(000002)12/21/2012 13:39:03 PM - xerox (172.16.32.10)> disconnected.

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XPERT Analyst User
XPERT Analyst User

Re: work flow scanning

sorry scan failed remote directory locked

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Agency Analyst
Agency Analyst

Re: work flow scanning

andy21557,

 

It looks like you are using a custom file name from the Xerox device. I would suggest changing then file name to something without special characters. It cannot create the directory because of the special character (from the file name) and that is where you are getting your error.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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Technical Escalation User
Technical Escalation User

Re: work flow scanning

Thanks for pointing out the file name, that was the fix for a 56xx, hopefully our customers 5230 will also work the same way.

 

I will now try this with Server 2012 and validate that it does work with FileZilla server running.

 

(FYI I work with Andy at the same Office)

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