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Steve 07161959
New Member
New Member

workcenter 6027

Operating System: macOS 11 - Big Sur

I have a Xerox Workcenter 6027 which was working fine until I upgraded to Mac OS Big Sur 11.01.  Either hard wire or airprint, the scan will initiate, however after complete, I just get a daisy wheel and the image does not come up on the screen.  Image Capture just hangs.  Anyone have a solution?  My guess is Xerox may need a driver update??

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TammyL-Xerox
Administrator
Administrator

Re: workcenter 6027

Hello Steve 07161959, 

This driver is a high priority that we are working. We want to be sure to deliver high quality and therefore have had a delay. While I don’t have a date for you, we are expecting to have it soon. In the meantime, you may be able to still add the printer on macOS using the built-in “Generic Postscript PPD”. If Xerox driver features are really needed, you could try an unsupported work-around in which you install the Xerox macOS Common Print Driver from a closely related product which is supported on Big Sur.  Note that there may be incompatibilities that could cause not all features/functions to work properly.And lastly, if a specific scan driver or a print driver is not available AirPrint and Scan to Email may be used as a workaround.  

Driver Compatibility list can be found here.

Thanks,
TammyL-Xerox
Community Manager

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