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1 Reply
Fabio
Valued Advisor
Valued Advisor
‎07-29-2011 12:32 PM

Re: workcentre 3120 won't print pdfs from USB port

hello, do you have the latest firmware running? i believe its 2.07m , we need to start here , then we are sure its not software related on the machine

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skater
New Member
New Member
‎07-29-2011 09:12 AM

workcentre 3120 won't print pdfs from USB port

Product Name: Other - specify product in post

I'm trying to print pdfs from the USB port (the one that you can put a USB memory stick in).  It it supposed to be able to print: pdf, jpg, tiff, bmp.  I can print all the other formats but it won't print any pdf I have tried.  The manual says that i prints pdf 1.4, and all the pdfs I have tried to print are that version.  It just says "file format not supported".  

 

Does anyone have any ideas why it might not be working?  The printer model is workcentre 3120.

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