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New Member
New Member

workcentre 5330 scan to domain controller issue

hello

i have problem

after power down all my workcentre 5330 cant connect to remote shared folder do scan destination files.

i shared this folder on my domain controller server.

When I click on domain name in xerox display there is a list with computers inside domain, but now i cant find domain controller on this list.

instead this server is now visible in WORKGROUP.

as user and password for this folder i configured one of my login and password from my active directory.

when im trying to scan do remote folder i have error  027-516

 

everything else works well in this network, every printer, computer can access domain controller and shared folder.

If there is more information needed im gladly to provide it to solve this issue.

 

thanks in advance for any suggestions and help.

 

 

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Valued Advisor
Valued Advisor

Re: workcentre 5330 scan to domain controller issue

Are you saying the printer can scan to the share fine until rebooted, at which point you start getting the error code?

 

Are you using a Network scan template or something else?

 

I really don't understand the line When I click on domain name in xerox display there is a list with computers inside domain, but now i cant find domain controller on this list., what list and where are you choosing this? Try providing pictures and screenshots in your reply

 

If the printer is not registered on the domain it won't properly browse it, and the username should be formatted as domain\username if server 2003 or older, and user@domain for server 2008 and above. Easiest way to be sure is to check the share properties, it doesn't matter how other devices are configured, this one needs to be done this way

 

3.GIF

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Joe Arseneau
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