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New Member
New Member

workcentre 5335 won't recieve faxes.

This machine is no longer receiving faxes. User states that it is busy. Is there a configuration setting I need to change?

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Valued Advisor
Valued Advisor

Re: workcentre 5335 won't recieve faxes.

Call its fax number and confirm the busy signal.

Unplug the fax line and call it again, if still busy the machine is not the issue.

If not busy, how long after the printer is plugged back into the line until it is busy again?

If the printer is using the line, listen to it by turning on the line monitor to see what it is doing (Machine Status > Tools > System Settings > Common Service Settings > Audio Tones > Line Monitor Volume  and crank it up ;-)

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Joe Arseneau
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