Hi Pam,
you can have a look at the tips below.
If you want to have a loko at PDF version click here. Please note those are not official Xerox. I created them to help with my work.
1. Enable Secure HTTPS
- Using CWIS navigate to Properties > Connectivity > Protocols > HTTP
- Make sure a Device Certificate is chosen. If you haven’t install a certificate select “Default Xerox Device Certificate”
- Enabled “Secure HTTPS”. The port number should be 443, unless you have different instructions from your IT.
- Refresh your browser. You will not access CWIS using HTTPS secure connection.
- If you are having problem with loading the page. Close your browser and re-open inserting the Xerox device IP address.
Apply changes
2. Configure communication protocols
Note: Make sure you confirm this settings with you IT department. Those might be influenced by other network configurations such as firewalls or routing rules.
1. IP Settings
- Make sure the device IP address can communicate with the outside world and google email servers.
- Domain Name > Use a valid domain name. If not connection can be stopped.
- DNS Server > Make sure your DNS servers are able to resolve google hostnames. You can also use google DNS servers (8.8.8.8 and 8.8.4.4) as alternative DNS addresses.
2. DNS Settings 3. Apply changes
3. Configure SMTP protocol
On CWIS, navigate to SMTP section configure as:
1. Server Information
- Email Server Host Name and port > smtp.gmail.com on port 465
- Configure the device email address. This address must be an existing mailbox. > user@gmail.com
- Apply changes.
2. SMTP authentication
- Select the System option in order for the device to use the inserted credentials be used.
- Complete the Login Name and Password information with a Gmail valid account, you can use the same used previously.
- Apply changes.
3. Connection encryption
- Choose SSL/TLS
4. File Size Management
- Leave his settings untouched, unless you have specific requirements for the message size.
5. Test Configuration
- On some devices or firmware levels you will find the option to test the configuration.
- Insert your email address and test configuration.
4. Other considerations
- Be aware some Xerox devices are not compatible with SSL over SMTP option. This might have been added on a later firmware version. Please confirm on www.xerox.com or contact Xerox services for more details.
- Make sure that traffic is able to flow from your network to the public network
- Take in consideration traffic limitation between both locations
- Take in consideration any IP filtering
Please select Accept as Solution if you feel this post has helped you.
