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Johnde New Member
New Member

workcentre M24 error sending email

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I have a xerox Workcentre M24 but can't send scans to an email account.

The error code is 016-505: unable to log in POP3 server when transmiting e-mail


My POP server needs STARTTLS autentication, and the SMTP server needs encrypted password, but I can't see the way to configure that on the web-panel:






How can I do that? thanks!

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: workcentre M24 error sending email

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The M24 has no encryption capability, essentially it cannot scan if SSL/TLS or STARTLS is a requirement.


Your best bet is to use something like or to relay the info.



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