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New Member
New Member

workflow scanning on 5755 error

after upgrading software, workflow scanning will stop working.  

IP Address: Port xxx.xxx.x.x:445

 

can some please help me

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5 Replies
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Agency Analyst
Agency Analyst

Re: workflow scanning on 5755 error

slyons,

 

What OS are you scanning to? When doing the upgrade did you apply the patch before the upgrade if there was one? Also, the information you gave us is not an error code. Get back to us and we should be able to get ya fixed up.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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New Member
New Member

Re: workflow scanning on 5755 error

Windows xp. At one point it was saying log in error. But I'm 100% sure I am using the right log in info
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Agency Analyst
Agency Analyst

Re: workflow scanning on 5755 error

slyons,

 

Change the port to 139 - make sure the firewall is disbaled and if you are using a Static IP Address make sure it hasn't changed. I bet the port will fix your issue.

 

Thank you,
Jordan R.
Xerox Agency Analyst

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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New Member
New Member

Re: workflow scanning on 5755 error

I changed the port back to 139

 

It is still not working

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Highlighted
Agency Analyst
Agency Analyst

Re: workflow scanning on 5755 error

slyons,

 

You may want to jot those settings down and then clear your browsers cache. Sometimse after the upgrades it will delete all settings and IE will hold those settings. If everything was working prior to the upgrade I'm starting on the machine side - but you may want to make sure the username/password is correct, server hostname/ip address, share name, ect.

 

Thank you,
Jordan R.
Xerox Agency Analyst

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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