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xerox 7120 error code (27-777)

i have a 7120 that is giving me an error code 027-777 wich states that smtp server does not supports that type of authentication i tried disabling ssl tls and other thing the weird thing is that machine was working before on ly thing that changed it was password on the smtp server but no special caracthers just letter and number if somebody ran into this before please help the customer is very angry and the problmes is that the competition machines are working just fine 

 

thanks

javier

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Community Manager
Community Manager

Re: xerox 7120 error code (27-777)

Hello Javier Lopez 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7120.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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