xerox 7835 USB scanner install

[TammyL-Xerox]

Hello zilamo, 

I suggest that you call into our support department for assistance @ 1-800-821-2797. 

[zilamo]

hi
thanks for your time
your soulution is for enable scan directly to usb drive , for exampleflash memory connected to xerox via xerox usb port
my problem is scan from pc via usb cable that connected to my pc and xerox,
thas are different
please help how can i install usb driver for windows forxerox connected to pc viausb cable instead lan cable
thanks a lot

[TammyL-Xerox]

Hello zilamo,

I found this article on How to enable Scan for USB for you to review. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

[zilamo]

hi

xerox 7835, i installed it via Xerox Smart Start – Driver Installer , but installed only printer and scanner not installed

i can install scanner via lan cable by TWAIN/WIA Scan Driver Installer

but donot detect connected xerox 7835 by usb

also i installed scaner by lan cable and ip adress then replaced its port to usb , but it dosent scan.

how can i resolve my problem

please help