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zilamo
New Member
New Member

xerox 7835 USB scanner install

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 7

hi

xerox 7835, i installed it via Xerox Smart Start – Driver Installer , but installed only printer and scanner not installed

i can install scanner via lan cable by TWAIN/WIA Scan Driver Installer

but donot detect connected xerox 7835 by usb

also i installed scaner by lan cable and ip adress then replaced its port to usb , but it dosent scan.

how can i resolve my problem

please help

 
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3 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: xerox 7835 USB scanner install

Hello zilamo,

I found this article on How to enable Scan for USB for you to review. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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zilamo
New Member
New Member

Re: xerox 7835 USB scanner install

hi
thanks for your time
your soulution is for enable scan directly to usb drive , for exampleflash memory connected to xerox via xerox usb port
my problem is scan from pc via usb cable that connected to my pc and xerox,
thas are different
please help how can i install usb driver for windows forxerox connected to pc viausb cable instead lan cable
thanks a lot
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TammyL-Xerox
Community Manager
Community Manager

Re: xerox 7835 USB scanner install

Hello zilamo, 

I suggest that you call into our support department for assistance @ 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!