Hey you!
Have a look at THIS
You can remove selected jobs while keeping the incoming fax, if the fax is not the problem.
Best Regards
Kimzi
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Pleae help! I got staff reported some of her scanned files didn't send through email, but stuck in process status. I also found an incoming fax stuck in process. want should I do without missing the incoming fax but process the all stuck jobs? Many thanks!!