I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
Can you please provide more info so others can assist you. What is happening when you are trying to scan? Are you getting an error codes or messages? What steps are you following to scan?
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