If it can't start it is either a hardware or firmware failure. You can't eliminate hardware easily, but an Altboot of the firmware would be the first try at a firmware fix, be advised it will completely wipe the device of any and all current settings.
I hope you are well, I write to see if someone can help me with a problem
the problem is that when I turn on the xerox workcentre 5755 copier, it never starts, it always remains in the green initial screen.
Any suggestions I should review?