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Re: Accounting Log on Freeflow Server iGen5

YES - we been working with Xerox on a fix for this very problem, It lloks like it's going to take a patch release from Xerox.



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Accounting Log on Freeflow Server iGen5


We recently upgraded to Freeflow server version 21.1_SP-1 (with iGen5).


We use the accounting log every week to verify paper usage and compare it to our paper inventory.

Today, I noticed that completed records are randomly being skipped in the accounting log caused our paper usage to be inaccurate.


I compared the accounting log from yesteday (Monday) to what was actually printed, and I was able to see exactly what was skipped.


Anybody else run into this?



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