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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

It appears that 2 "Automatic" press sheet sizes were designated. When using the "Automatic" press in the Workflow, one the Size Options is "Automatic". If this option is removed (top picture), the job will process without the size error. See below:

p1.pngp2.pngp3.png

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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

Tu,

 

I was able to recreate the problem. We are working on a fix.

 

Dave

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Re: Automation impose - lost message selected paper size

hi David,

did you test our workflow yet?

is any wrong message apprear?

Thanks

Tu 

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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

I see the problem. I do not know of the reason for the error -- or a workaround. I have written a BUG against this.

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Re: Automation impose - lost message selected paper size

hi Dave,

I attached the workflow and hot folder as binhtemmanroland

https://drive.google.com/file/d/1-nd_nNmbag4DLivY8UdnsY8NGdHl3J9q/view?usp=sharing

thank you

tu 

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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

Tu,

I can't determine from the video what the cause of the problem is. It appears (from the error message) that one dimension of the press sheet gets defined with a length of 0 -- which obviously does not work.

Would it be possible to attach the Hotfolder/Workflow and input document? I may be able to replicate the problem then.

 

Thanks,

Dave

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Re: Automation impose - lost message selected paper size



hi David,

I see message attachment on 

and I also attach video in attachment for easier to describe

thanks 

Tu 

 ba28b9f243599107c848.jpg

 

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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

Tu,

 

When do you see the error message? When saving the node? Processing a job? I am not seeing a problem when I select "automatic" as the press sheet size and I do not select a "custom size".

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Re: Automation impose - lost message selected paper size

Hi David,
That"s correct. It"s have to appear to select media. If not have , I get faut media.x.overrange..
thanks
Tu
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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Automation impose - lost message selected paper size

I am using 7.0.2. I am assuming that you are referring to the below highlighted choices. I am seeing them. Is it something else that is not appearing?

p1.png

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