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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Core Exchange export problem

I don't have a good explanation on why this is occuring or a "fix". I recommend contacting Xerox support and have them look into this.

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Neil KMC
New Member
New Member

Core Exchange export problem

If I export from Core Exchange using the portal, I get the error "Object reference not set to an instance of an object". So instead I've been using the Core Exchange application on the server.

We have a user account that the software will function properly under, but it's a VPN account for the use of Xerox support. This has recently been strenghened with MFA so I can no longer use it myself. Nor can I use the service account.

I can access the server with my own AD account which has server admin rights, but the Core Exchange software doesn't run properly. I can get as far as clicking 'export items' but no output is generated and no data appears in the 'export results' dialog. How can I get this account to run Core Exchange?

 

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