cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Core question - newbie

Hi everyone,

We are new to Freeflow Core and are having a hard time troubleshooting this issue.

We have a booklet workflow that extracts certain pages (as directed by a text file) and prints those pages duplexed on a different stock. 

The problem we've encountered is that the workflow works when one set of four pages is in the booklet, but two sets (8 pages) only extracts four of the pages.

The text file seems correct but once it's sent through core, the second set is ignored and printed as normal pages of the booklet.

What are we missing here? 

0 Kudos
2 Replies
Highlighted
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Core question - newbie

It would be helpful if you could supply the WF and text file.

0 Kudos
Highlighted
New Member
New Member

Re: Core question - newbie

Hi David,

I may do that after seeing what our solutions guy can do.

Second level service had us update our Core software today which has rendered our workflows useless for now.

Once this new problem is solved, I'll reach back out for help if necessary.

 

Thank you!
Nicole

0 Kudos