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CHIEN TRAN
Frequent Member
Frequent Member

Email Notification Settup for Gmail

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Dear,

I want to use Review preset in my workflow but i have problem with Email notification settup.

My SMTP setting is:

   Server Address: Smtp.gmail.com

   Port: 465  / Use SSL: Tick

   User name: My Gmail user name

   Password: My Gmail Password

But, when i Test it  the reply is : Unable to connect to the Email server

and I have the Status Detail from workflow: Review node e-mail notification failure due to network outage

Please help me to fix this error to use Gmail in Review Preset !!!

Thank you Very much !

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7 Replies
DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Email Notification Settup for Gmail

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I am using FFCore 6.1.3. To use a gmail email address use the Core Configure Utility and follow the prompts-- see below.

g1.png

CHIEN TRAN
Frequent Member
Frequent Member

Re: Email Notification Settup for Gmail

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Thank you David,

My FFCore Version is 6.1.0 and it haven't got this setting in FFCore Configure. I will upgrade to 6.1.3  to find it later.

Thank you again :)   

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andymbody
Valued Contributor
Valued Contributor

Re: Email Notification Settup for Gmail

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I don't know anything about freeflow... so correct me if I'm wrong... but...

... if this is gmail smtp, would you not use port 587?

Andy

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CHIEN TRAN
Frequent Member
Frequent Member

Re: Email Notification Settup for Gmail

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Dear Andymbody,

Do you try it with your FFcore ?

I search the Google for it:

Outgoing Mail (SMTP) Server

smtp.gmail.com

Requires SSL: Yes

Requires TLS: Yes (if available)

Requires Authentication: Yes

Port for SSL: 465

Port for TLS/STARTTLS: 587

 

The problem is, i try others port but I stll fail to connecting to mail server .

Luckily, because this problem i found some another way to use Gmail, like using Mail Alert :)

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andymbody
Valued Contributor
Valued Contributor

Re: Email Notification Settup for Gmail

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No, I do not use FFcore.

I had tested 465/SSL in the past and could not get it to work either. I was under the impression that 465/SSL was no longer supported. And that the newer 587/TLS was the currently supported port and encryption.

There are many other settings (not documented) that I have learned that must be set correctly for gmail (and many other smtp vendors) to work correctly. And these requirements change once in awhile.

I'm not sure what you mean when you say "mail alert" or how that relates to smtp.

I don't know anything about FFcore or have a use for it. I just stumbled on your thread, and thought that I might learn something. Which was why I posted the comment.

Andy

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andymbody
Valued Contributor
Valued Contributor

Re: Email Notification Settup for Gmail

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Well... I just tested port 465 with SSL on gmail smtp and... this setup does seem to be supported. Good to know!

 

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CHIEN TRAN
Frequent Member
Frequent Member

Re: Email Notification Settup for Gmail

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:) Dear Andy,

Email notification is very usefull in some case like customer need a Proof file to checking errors or need Report files,... Automatically !

I'm very happy when you have interesting about this topic :) after searching about this problem i have some knowledge to share with you:

- May be in this case we have to put Email passwords by Use 16-digit App password instead of Gmail password in https://security.google.com/settings/security/apppasswords   (using email on window computer)  

- The full name of applycation is '' Mail Alert Simple Mailer '' we can use this like Blat in some topic of this forum to make an external process to sent Email (Gmail in this case).

Thank you !

 

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