File Stuck in hot folder

[JavierM-Xerox]

That really should not be happening. FFC will automatically remove files off the hot folder when it pulls the job.

Please escalate to the hotline so they can take a look.

[jethrojia]

I have files always stuck in hot folder and doesnt go through to command work station, those files can't be deleted either until i restart server, is there any other way i can do to push the files through?