I'm currently working through setting up a workflow that Microsoft Office documents can be used for. I have 4 word documents, 2 (.doc) files and 2 (.docx) files that I've been using for testing. 3 of the 4 converted fine, but one file continues to fail. It's one of the (.doc) file.
I have opened this file and I'm able to convert it to PDF easily. The only thing FreeFlow can tell me about the failure is a message this "Error During Office Conversion".
Is there anything that can be done about this? There doesn't seem to be anything wrong with the file. A customer would not understand why their file doesn't work.