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2 Replies

Re: FreeFlow stuck in "retrieving jobs"

hello, that happens to me when one of the printers is off, it works fine when they are all online
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HenkG
FreeFlow User

Re: FreeFlow stuck in "retrieving jobs"

Did you also reboot the FFCore server?

Kind regards,

Henk

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AndreaB1
New Member
New Member

FreeFlow stuck in "retrieving jobs"

FreeFlow Core started lagging yesterday on retreiving jobs.  One of our users had it time out on him and now every user or admin sees the spinning circle with retrieving jobs status on the Job Management and Status tab.  We can still submit jobs, but they are running very slow.   I have seen it do this when there were a lot a big jobs  submitted through, but yesterday when this happened there were only 4 jobs in the completed tab, and just the 5 that were being submitted in the processing tab. We have logged out of all instances on all computers, closed the browers and rebooted all computers.  And the wheel keeps spinning.  Any suggestions?  Thanks in advance for your help :)

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