Seeing if anyone has had to address this issue before. We have uStore in a cloud enviroment and FFCore on a local server. I have the workflows syncing, jobs are sending to FFCore as well. However, it seems uStore is not receiving a callback from FFCore to move the jobs from "Prepress in Progress" to "Ready for Delivery" or whatever queue is next. The jobs are hanging in "Prepress in Progress" and eventually moving to "Failed Jobs" after some time.
Are there any specific ports that need opened up or am I missing a configuration setting somewhere?
JMF Status signals are sent to the URL defined by the client.
<?xml version="1.0" encoding="utf-8"?>
<JMF SenderID="JDFEmitter" TimeStamp="2014-04-24T15:34:35-04:00" Version="1.4" xmlns="http://www.CIP4.org/JDFSchema_1_1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Query ID="JMF_877558998" Type="Status" xsi:type="QueryStatus">
<StatusQuParams DeviceDetails="None" JobDetails="None" QueueInfo="false" />
<Subscription URL="http://localhost:9090/alces/jmf" />
In the above case, the port number would be 9090. As such, the port number is defined by uStore.
If you are unsure about how the JMF subscription URL is configured, I would suggest asking your XMPie.
Defined by which client? Do you mean uStore or Freeflow Core?
In the case of 9090 being the port for the status signal - I would need to open that port up in the fire wall to communicate with uStore, correct?
Checking the mantis debug logs, it looks like the response is being sent via localhost:5522 and other seemingly random ports on the Core side.
I've initiated with XMPIE as well with a fail to receive or parse JDF being the pertinant item I'm seeing in the uStore logs.
Is 126.96.36.199 compatible with uStore 8.3? Spoke with our contact for XMPIE and they suggested it may be something along that line.
That's a question that only XMPie can answer. They test our releases to determine whether the release can be supported with their upcoming versions of software.
Forgot to follow up with this, almost.
I was 'hinted' toward the fact that 188.8.131.52 has an issue with communicating back to 8.3 when a job is completed - and that the issue is more on the side of uStore.
We will be getting out upgrade to 8.6 shortly, and I was told that should fix the communication issues.
Food for thought, I suppose.
There were some changes made to JMF to better align with CIP4. That caused a small ilily issue with uStore which XMPie corrected.
I don't know too much about it on the uStore end. I would ask your XMPie Rep.