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si Member

Holt folders on smb shares

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I want to set a hot folder for Max Input on an network share? The documenttion seems to indicate this is possible:


Input Hot Folder Name defines the name for the hot folder configuration.

The Hot Folder Location is a location that will be monitored for job files. The following Universal Resource Identifier (URI) formats are supported:

Folder (Sandbox Location)

<drive letter>:\folder\



but when editing my Hot Folder set up it wants to look for the one stored in the the default location :

C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Data\Hot Folders\.....


I must be doing something in the wrong order? Bear in mind I am editing an existing one.






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4 Replies
FreeFlow User

Re: Holt folders on smb shares

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When you select Edit on an existing Hotfolder simple type in the unc path that points to the location you wan't.


If the path was to a default hotfolder called "Business Card" then when you edit the settings the Hot folder location field would say Business Card. Simple replace that text with your unc path like C:\Hotfolders\Business_Cards\


Thats it.

si Member

Re: Holt folders on smb shares

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Right, got it thanks, Stephen.



It still is an issue as it will not update, even if I make the folder the same name as the "Input folder name".



However as best practice I am thinking sharing out from the Freeflow drive might be more effecient anyway?






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si Member

Re: Holt folders on smb shares

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Screen Shot 2018-03-16 at 11.37.47.png



Screen Shot 2018-03-16 at 11.35.56.png

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FreeFlow Production Workflow Moderator DavidU54339-XRX
FreeFlow Production Workflow Moderator

Re: Holt folders on smb shares

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For remote hotfolderfFrom the Installation Guide Pages 3-1 and 3-2:


Add Credentials to Windows Server 2012 R2 Update Account

If needed, credentials can be added to the Windows account used for the Xerox®

FreeFlow® Core service.

1. Select Control Panel > User Accounts > Credential Manager > Windows Credentials.

2. Select Add a Windows Credential.

3. Specify the server Internet or network address and a valid User name and Password.

Click OK.

4. Validate access per instructions above.



Manually Setting the Log On Properties for Xerox® FreeFlow® Core Services in Windows

To configure how a service is started using the Windows interface

  1. Click Start, click in the Start Search box, type services.msc, and then press ENTER.
  2. Optionally, export and save a list of the existing settings. To do this, right-click Services, select Export List, and save the settings list.
  3. In the details pane, right-click the FreeFlow Core service that you want to configure, stop the service and then click Properties.
  4. On the General tab, in Startup type , click Automatic , Manual , Disabled , or Automatic (Delayed Start). To specify the user account that the service can use to log on, click the Log On tab, and then do one of the following:
    1. a) To specify that the service uses the LocalSystem account, click This account, and then type "NT AUTHORITY\LocalService" Without the quotes. Do not enter a password.
    2. b) To specify another account, click This account, click Browse, and then specify a user account in the Select User dialog box. When you are finished, click OK.
  5. Type the password for the user account in Password and in Confirm password, and then click OK. If you select the LocalSystem account do not type a password.




Adding Shared Folder Credentials to the Windows Account

If the Windows account used for the Xerox® FreeFlow® Core service has access to the

shared folders then additional configuration is not required.


Shared folders must be UNCs (for example: \\<server>\<path>\file.ext). Mapped drives

are not supported.




Remember to setup remote holder location with the following file structure:



Example hotfolder setup: