In the hot folder settings, changing the Job Priority to Normal should solve this issue and no files should be left behind.
Thankyou - will contact the hotline and post the solution
That's not expected behavior. Please escalate to the hotline so that a developer can take a look.
When submitting a CSV into the hot folder - sometimes the CSV gets stuck and doesn't process, is there a script or a setting I can put into the hot folder for it to 'auto rescan every 10seconds' because I have to manually cut and paste it back into the hotfolder for it to pick up