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RRD_Jeff
Frequent Member
Frequent Member

Job remain in Active list after moving to printer.

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Has anyone elese been having issues with jobs staying in the Active Jobs list even afetr they have gone to press? This has been happeending to me since I upgraded to FF Core 6.1 I am now on 6.2.1 and it still happens.
Then when I restart FF It moves to Failed so if I am not paying attention I end up sending them again.

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3 Replies
RRD_Jeff
Frequent Member
Frequent Member

Re: Job remain in Active list after moving to printer.

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This ia not all jobs just a few each day. Upt 10 or so out of 300.

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DavidU54339-XRX
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Job remain in Active list after moving to printer.

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This should not be happening. I have not seen this. Can you contact Xerox support so we can investigate the issue on your system? Thanks.

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RRD_Jeff
Frequent Member
Frequent Member

Re: Job remain in Active list after moving to printer.

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I have been working with them on several issues with FF since the upgrade to V6 for weeks now.
Thanks for the update.

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