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FreeFlow User

No access to FFC since v5.3x

Hi

I cant't get any access to FFC since v5.3x.via Internet Explorer...
Also the current v5.4x is not working. I can install the program but that was all....

Used system is a Windows Server 2012 r2 edition.

 

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FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: No access to FFC since v5.3x

As of version 5.3, FreeFlow Core has moved to modern browsers that use HTML such as the latest versions of Firefox, Safari, Chrome - and no longer supports older browsers such as Internet Explorer. Please download the latest Release Notes from Xerox.com > Customer Support > All Support & Drivers, for the current system specifications.

Try re-running the version 5.4.x installer again. Oftentimes, rerunning the Installer will resolve the problem. If you continue to have problems with the installation, please contact Xerox SUpport.

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FreeFlow User

Re: No access to FFC since v5.3x

It's still not working even with Firefox.

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FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: No access to FFC since v5.3x

Firefox should work. Please contact Xerox customer support. In the meantime you could try Chrome.

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FreeFlow User

Re: No access to FFC since v5.3x

I've tried Firefox in the newest version. Chrome won't work anyways.
Firefox is just trying to connect to the url, tha's all. A white page is all what I get....

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FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: No access to FFC since v5.3x

Firefox  and Chrome should work. The URL for a FFCore system is "IP number"/freeflowcore. Something is wrong that Xerox customer support could help with (e.g., Proxy server in the way). 

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FreeFlow User

Re: No access to FFC since v5.3x

I know how it works :-) But I guess your are right with Chrome because it doesn't support silverlight anymore:
FFC could only be used by a version of Internet Explorer or Safari which supports Silverlight.

Unbenannt.JPG

Well I got in contact with the support. Let's see if they can help.

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