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jdkieson New Member
New Member

Output Manager has reached the maximum memory allowed. Please delete unnecessary jobs

The FreeFlow Output Manager has received this error message a few times in the past 24hours.  "The output manager has reached the maximum memory allowed.  Please delete unnecessary jobs."

 

Is there a setting somewhere in Output Manager that I can change so it will allow more memory to be used?  IT has checked the server and has verified that it's not running out of RAM or hard drive space when this error occurs.  Below are some logs they sent me.

 

OM is at 9.0.17.0.  I see that 9.0.18 is now out but it doesn't list this issue as being fixed.  Any assistance is greatly appreciated!

 

Log files show:

Wed May 04 23:34:13 CDT 2016 ERROR MemoryStatus com.xerox.eoms.utils.MemoryStatus.run [main:MemoryStatus] | Used Memory:596

Wed May 04 23:34:13 CDT 2016 ERROR MemoryStatus com.xerox.eoms.utils.MemoryStatus.run [main:MemoryStatus] | Total Memory:642

Wed May 04 23:34:13 CDT 2016 ERROR MemoryStatus com.xerox.eoms.utils.MemoryStatus.run [main:MemoryStatus] | Max Memory:989

Wed May 04 23:34:13 CDT 2016 ERROR MemoryStatus com.xerox.eoms.utils.MemoryStatus.run [main:MemoryStatus] | Free Memory:46

 

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