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TBall_Sydney
FreeFlow User

Re: Preflight engine error

I have escalated this to our regional helpdesk also.

I have noticed the error has appeared on another machine overnight. I have a feeling it could be related to a license issue within the software.

It is affecting all preflight presets and the optimise node. the preflights were the standard "fix ups".

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ChrisBeech
Premier Partner

Re: Preflight engine error

Still awaiting feedback. Case has been escalated to engineering (or so I'm told). 

 

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ChrisBeech
Premier Partner

Re: Preflight engine error

Still waiting...

Any way to follow up with the process? This is critical issue. 

 

 

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Highlighted
Account Deactivated

Re: Preflight engine error

Glad to hear you were able to log the case. I just for the support hotline number and came here to post it.
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ChrisBeech
Premier Partner

Re: Preflight engine error

I couldn't wait any longer for a resolution or explanation. I went ahead and ran Install repair. I bypassed the installers desire to reinstall Visual Studio 2010.

 

Preflight is again functioning. 

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Account Deactivated

Re: Preflight engine error

I understand. I saw it come around this side but I am not sure where it stands.

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