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New Member
New Member

Printer queue invalid or disabled

Jobs keep failing when printing to the HOLD queue on our 2100 because of this error message: "The operation could not be completed because the printer queue specified is invalid or disabled." It has worked perfectly until recently. We also have a 3100 that accepts jobs without issue.

I think something happened on the 2100's Fiery server side, but I don't know what changed.

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FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Printer queue invalid or disabled

Try starting/restarting the EFI IPP Server service on the Fiery by right-clicking it and select Start or Restart depending on its status. Even if this temporarily could help I recommend you to contact your Xerox hotline to work out a permanent solution.

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New Member
New Member

Re: Printer queue invalid or disabled

Thanks for the reply! I tried restarting that service and also stopping it and then starting again - neither worked.

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FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Printer queue invalid or disabled

This should not be happening. Please contact your Xerox support so this can be investigated further.

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