cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Problems with FreeFlow Core

Hello, I am having problems with FreeFlow Core erroring out when I try to submit a file into production.

The error says "Upload Failed-Unauthorized Access"

 

Another issue happening is in the WorkFlow setup.

The Components Presets do not show the save folder when the Save preset is edited.

 

Thanks!

0 Kudos
4 Replies
Highlighted
Account Deactivated

Re: Problems with FreeFlow Core

Both of these indicate that there is a permissions issue. Find the FFC Data folder and check permissions on it. You can temporarily set permission to give everyone full access. If everything works as expected then you can adjust permissions to make things more restrictive while retaining FFCs ability to operate. 

 

If if you are not sure about the above, escalate the issue to the hotline. 

0 Kudos
Highlighted
FreeFlow Production Workflow Moderator
FreeFlow Production Workflow Moderator

Re: Problems with FreeFlow Core

Which version you are on? This should be fixed in 4.0.3.1.

If you are already on this, please submit to hot line.

0 Kudos
New Member
New Member

Re: Problems with FreeFlow Core

We are running version 4.0.1.1.

How do I go about getting this updated to 4.0.3.1?

 

 

0 Kudos
Highlighted
Account Deactivated

Re: Problems with FreeFlow Core

The new version is available at http://xerox.com/automate

 

you will also need a new license file which you can download from the licensing portal. I don't actually know the details around that. I suggest you contact your local xerox people. 

0 Kudos