Publisher File

[GreggT]

I'm trying to convert a publisher file from Core to pdf. Is this possible? The files I'm trying to convert failed.

[JavierM-Xerox]

That should be possoble. Per WIndows security constraint, the MS Office conversion requires setting up the FFCore service to run under an user account (aka a service account). The installation instructions have details on how that's done.

[GreggT]

It was Xerox who installs the Core including the Microsoft Office, does this mean I need to escalate a service call?

[JavierM-Xerox]

I would give the instructions a once over and call if you are not comfortable making these changes.

The instructions are here:
http://www.support.xerox.com/support/core/documentation/enus.html?operatingSystem=win81&fileLanguage...