We have reolsved this issue.
Turns out the UNC Path we were using was too detailed. Our IT suggested we shorten it to just the domain and it worked just fine.
What didn't work
I've opened a ticket with Support we have all the permissions set as requested so not sure what is going on. Still getting error returns.
Will let you know if they turn anything up.
See attached Release Notes pages 6.2 -6.3
Windows Shared Folders or Microsoft Office Conversion Setup
If you use Shared Windows Directories or Microsoft Office file-conversion software, a valid service account is required to run FreeFlow Core. To change the settings, from the Windows Start menu, use the FreeFlow Core Configure utility.
The service account includes the following features:
• Runs FreeFlow Core services
• Has full control over the FreeFlow Core message queue
• Has access to Shared Windows Directories
The default account for the FFCore service is the Local System account, this account has no permissions on the network...
Good Afternoon! I am attempting to automate the save module to kick back our finished print ready files back into our filing system instead of just a flat save folder.
I'm using the variable: $FFwfJob.jobName$ and this seems to work on my networked desktop but not to our networked storage drive.
If it helps troubleshoot any our desktops all live on the servers C Drive and our storage lives on a seperate network drive our M Drive.
When using this save location (This location is out networks location of my desktop)
\\DPMSHK2\Freeflow Core Saves\$FFwfJob.jobName$\Print PDF
So for example i name my file in the prompt: Parrot Photos for Tenille
it will save to this location
\\DPMSHK2\Freeflow Core Saves\Parrot Photos for Tenille\Print PDF
The file will properly save
When I try to expand that to a different networked drive though it errors out on me. with one of two errors.
If I cut the formula short to not use any variable and just the folder save location it tells me.
The Document could not be saved
If I keep the full formula it tells me
The save location is not valid.
Formula: \\MMP-DC01.mmpress.local\data\Incoming\$FFwfJob.jobName$\Print PDF
Any idea as to why this might be?
Solved! Go to Solution.