I setup a workflow to save the job ticket but I found that the print quantity cannot be saved in the job ticket.
What is I set wrongly?
If one specifies the quantity using the Submit Job Job Ticketing, the quantity is resolved at a Print node when the job is released to a printer. For your case, the job does not get to a Print node -- it terminates at a Save node.
Using an xpif or a MAX specification of quantity at submission will result in the quantity appearing in the saved jdf.
I have put a Print node at the end of the workflow; it still cannot get the quantity. Only one copy at the printer side.
The problem could be on the printer side.
To determine what FFCore is sending for quantity you can do the following steps:
On my FFCore 6.0 system, I am seeing the expected number of copies.
My FFC is 5.4.4 and try to add the key <add key="AlwaysCleanupJobTicketFiles" value="false" />; my job ticket at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool is still have no similar key <copies syntax="integer">4</copies>. Is the FFC version problem?
I am not aware of a problem with quantity with 5.4.4.
Note there may be more than one .xpf generated at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool. One being the xpf submitted with the job, the other being the xpf that will be sent to the print system.
Can you send the xpf you are obtaining at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool and describe how quantity is being defined during job submission?
This is mysterious. What printer are you sending jobs to where quantity is not being honored? Does this happen for any other FFCore supported printer?