Save node's job ticket

[kwj]

Dear all,

I setup a workflow to save the job ticket but I found that the print quantity cannot be saved in the job ticket.

What is I set wrongly?

https://drive.google.com/file/d/1HKFcH3ltP8h16eoJZfVeCiEamhwZzuSL/view?usp=sharing 

[DavidU54339-XRX]

If one specifies the quantity using the Submit Job Job Ticketing, the quantity is resolved at a Print node when the job is released to a printer. For your case, the job does not get to a Print node -- it terminates at a Save node.

Using an xpif or a MAX specification of quantity at submission will result in the quantity appearing in the saved jdf.

[kwj]

I have put a Print node at the end of the workflow; it still cannot get the quantity. Only one copy at the printer side. 

https://drive.google.com/file/d/1P6nwq30Hx7lXC0knYMIbPbovy7nCQAYL/view?usp=sharing 

[DavidU54339-XRX]

The problem could be on the printer side.

To determine what FFCore is sending for quantity you can do the following steps:

1. open C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Config\CustomerOverride.config
2. add the following key under appSettings:
   1. <add key="AlwaysCleanupJobTicketFiles" value="false" />
   2. this will result in the job ticket files being saved
3. the job ticket information is spooled at: C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool
4. go into the folders created for jobs and look for temp.xpf
5. open it up and look for <copies syntax="integer">4</copies>
6. you will probably want to set the key above to "true" after you experiment. The spooled files will build up.

On my FFCore 6.0 system, I am seeing the expected number of copies.

[kwj]

My FFC is 5.4.4 and try to add the key <add key="AlwaysCleanupJobTicketFiles" value="false" />; my job ticket at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool is still have no similar key <copies syntax="integer">4</copies>. Is the FFC version problem?

[DavidU54339-XRX]

I am not aware of a problem with quantity with 5.4.4.

Note there may be more than one .xpf generated at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool. One being the xpf submitted with the job, the other being the xpf that will be sent to the print system.

Can you send the xpf you are obtaining at C:\Xerox\FreeFlow\Core\00000000-0000-0000-0000-000000000000\Platform\Spool and describe how quantity is being defined during job submission?

[kwj]

There is no such keyword but i got quantity in the ps file.

Please find following link for my xpf file:

https://drive.google.com/file/d/1lM2ImgY7gmbilfa9CLE9bF5KqpZXngFB/view?usp=sharing 

[DavidU54339-XRX]

This is mysterious. What printer are you sending jobs to where quantity is not being honored? Does this happen for any other FFCore supported printer?