Service takes 100% CPU

[wessmac]

HI, 

See enclosed screendump. A Free Flow Core service "MantisService" is using 100% CPU on my WIN server 2012. Were unable to run FFCore because of it. The server is just restarted but the hang remains. Any suggestions? 

[wessmac · Accepted solution]

Hi, 

I think I know why now. Two separate files are copied to the MAX folder at the same time. Both files are empty. FFCore service does not seem to like this at all. 

Thanks anyway

[JavierM-Xerox]

Can you escalate this to the hotline? I would like to ensure a developer takes a look...

[wessmac]

Hi, 

I will do that. Seems that if a hotfolder for MAX gets a empty .txt file. This service hangs. Erasing the textfile from the folder clears the problem.