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Xerox Analyst JohnW-Xerox
Xerox Analyst

Using Notification on certain workflows

Hello,

 

Is there a way to use a notification when a job fails etc. only on CERTAIN workflows? The setup as I see it is to notify in all instances of (for example) a preflight failure in any Workflow.

 

My customer only wants to be notified of failures in specific workflows. Is that possible?

 

Thanks

 

John

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17 Replies
Account Deactivated

Re: Using Notification on certain workflows

That's currently not possible with the build in functionality. However, it can be implemented as follows:
• Turn off preflight notifications.
• Add a Route node after preflight and route based on the preflight status
• Use the external component with a CLI email client to send the notification.
• If you want to pause the node add another preflight with pause enabled (check for something that will be true for any document - e.g. check for a document that has 1 or more pages)

That should enable what the customer wants.
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Account Deactivated

Re: Using Notification on certain workflows

Another (simpler) alternative:

- enable notifications for preflight errors

- disable notifications for preflight warnings

- build the preflight profiles to use either warnings or errors depending on whether the customer wants notifications for that particular preflight check

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VVaisanen New Member
New Member

Re: Using Notification on certain workflows

Hi,

 

sorry to post in an old thread but my question relatates to this...

 

What CLI email client do you recommend? I'm messing around with blat http://www.blat.net/  and trying to figure out how I can pass the job related variables to the client...

 

Thanks for your time,

 

-Ville

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Account Deactivated

Re: Using Notification on certain workflows

Passing job variables should be pretty simple:

 

Add the following to the parameters

-to email@domain.com -subject "blat subject here" -body "this is my message" -server xxx.xxx.xxx.xxx -f email@domain.com

 

You should be able to use $FFxxx$ variables anywhere in that string.

Account Deactivated

Re: Using Notification on certain workflows

To answer your question - I have not used another email client (only email functionality in PHP).

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leblanckGGLS
Premier Partner

Re: Using Notification on certain workflows

Hi,

Are there any plans in future builds to have the notification capabilities that Process Manager has added to FFCORE so that setting up a CLI email client would not be necessary?

Account Deactivated

Re: Using Notification on certain workflows

Can't really discuss planned FFCore functionality in a public forum. However, I do understand that FFProM had this funcitonality and that it is something that customers would like to use.

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Briner Frequent Member
Frequent Member

Re: Using Notification on certain workflows

Hi guys,

 

The notification side of things in FFCore is so wring compared to FFProdM.

It feels like FFCore was built for the end user and not for the system (if that made sense).

 

Having defined notifications is so critical to our operation.

Having preflight checks fail, I shouldn't need to rely on third party apps like Blat or having to create scripts, to notify my graphic arts team of this issue.

 

So frustrating. 

 

Please build beter notifications in new upgrades.

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Account Deactivated

Re: Using Notification on certain workflows

You should be able to enable notification for relevent preflight events in the Notifications settings.

Screen Shot 2016-10-31 at 11.42.27 AM.png

 

This shoud send emails to all selected users when a relevant preflight event occurs in any workflow.

Can you elaborate on what you would like to see?

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