upgrade from 3.0.0.2 to 3.0.1.1 problem

[RobR-Xerox]

I never opened a log because I figured it had to do with the trial not liking being updated.  It didn't know that I had only used 5 or 6 days of my trial and decided that bombing was the easiest way out.  Once I licensed the thing it worked just fine.

[Robert997680-XRXGC]

I havr the exact same issue, with a log open on it as well

[Michael325861-xrx · Accepted solution]

The problem appears to be unique to your system and without understanding the specific details of your configuration, further response would be speculation. I recommend contacting the Xerox Hotline for assistence at this stage. They will be able to perfrom additional isolation.

[RobR-Xerox]

Thanks

The license says it has 26 days until expiration so that isn't it.  And it is a trial license I am currently using on 3.0.0.2.  I just want to upgrade it to 3.0.1.1  Seems like it should be a simple process. What are my options, I really need to get this done to demo

[Michael325861-xrx]

Possible causes:

A – “Trial license period has expired on this system.” You have exceeded the 30 day period allowed for the trial software

C – Unable to validate license. Try installing as Trial software and updating license after installation completes.”

[RobR-Xerox]

Have a trial version of FF Core (3.0.0.2) running and want to upgrade to 3.0.1.1 along with the easy starts.  When I run the installer and select the Install Trial Software button I get the image below.  I don't have the magic invisible ink (pixel) reader so need to know what it is looking for.  Do I have to uninstall first?  Will I lose my existing workflows?

Thanks

Rob