cancel
Showing results for 
Search instead for 
Did you mean: 
Alphathread Valued Member
Valued Member

3635MFP admin tools

Hi,

 

I have a 3635MFP here on which -when I log in as admin- there is no tools menu.

Do you know how I can get my tools menu back-as it worked previously-

 

 

Regards and thanks

 

 

0 Kudos
9 Replies
Agency Analyst MikeAXEY2C-AA
Agency Analyst

Re: 3635MFP admin tools

 
0 Kudos
Alphathread Valued Member
Valued Member

Re: 3635MFP admin tools

Yes indeed, I am missing the tools tab

0 Kudos
yaniv.harary New Member
New Member

Re: 3635MFP admin tools

Maybe you didn't enter admin mode?

How did you enter admin mode before going to tools?

0 Kudos
Alphathread Valued Member
Valued Member

Re: 3635MFP admin tools

I did log in as admin using the login button. I entered the Admin and the passcode and It turned green indicating I was logged in as admin...

0 Kudos
Alphathread Valued Member
Valued Member

Re: 3635MFP admin tools

but still no tools tab

0 Kudos
Agency Analyst MikeAXEY2C-AA
Agency Analyst

Re: 3635MFP admin tools

 
0 Kudos
Alphathread Valued Member
Valued Member

Re: 3635MFP admin tools

As requested a pciture

 

Photo3.jpg

0 Kudos
Highlighted
Agency Analyst MikeAXEY2C-AA
Agency Analyst

Re: 3635MFP admin tools

 
0 Kudos
Xerox Employee JasonN02013-xrx
Xerox Employee

Re: 3635MFP admin tools

when authentication is turned on, you will not have access to tools menu, even with admin credentials.

 

Go to webUI and disable authentication, return to machine, make changes from 'tools menu' then relook after.

 

hope this helps

Jason

 

0 Kudos