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TammyL-Xerox
Community Manager
Community Manager

Re: 535-5.7.8 Username and password not accepted. Error code.

Hello AlexUK, 

Please take a look at this article for setting up Gmail, if you're still have issue I suggest calling into your local support department for more assistance

Worldwide Contact Page:http://xerox.bz/worldw 

Thanks,
TammyL-Xerox
Community Manager

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AlexUK
New Member
New Member

535-5.7.8 Username and password not accepted. Error code.

Product Name: Xerox C315 Color MultiFuntion Printer
Operating System: Android
Hello. I've just bought the Xerox C315 Color MultiFuntion Printer (UK).
I've installed it (for home use not a business) and everything seems to work properly except for the sending emails part. It is updated to the latest software etc, plus the time and date is accurate, it is connected to my fibre optic router with a new cat8 ethernet cable (tested working properly). Tried all the port's numbers, I have had a 2 hour and 10 minutes conversation with my IP supplier to try and sort this headache out, we failed! The VPN and firewall was turned off, no difference! The Username and password is correct. Been looking all over the Internet for a result that does actually work, but to no avail. Without the sending email function working properly this Xerox C315 is of not much use to me! I'm useing "Gmail" to send and receive emails. No I don't have any other email addresses or suppliers. Hopefully you have enough information to be able to help me? Thank you for your time. Alex.
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