Hi kendog,
Thank you for using the Support Forum. If you are getting a gray background please take a look at this solutions for dirty copies from the online support for your machine. If the problem continues please consider contacting your support centre for further assistance.
Thanks,
CherylO-Xerox
Community Manager
Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
