Two days ago I bought a Xereox Phaser 3610 printer and I can not install it.
The operating system is Windows 10 and I am connecting the printer via USB.
The main problem I have is that in the printer screen there is a message that says:
"Metered toner. Activation"
If I access to the ACTIVATION menu, the printer requests a 4-digit code and I do not know what is that code.
Does anyone know what code I have to put? Where can I find the code?
On the other hand, Windows 10 does not detect the printer connected by USB and the printer does not detect the detection application on the installation CD, so I can not install the driver either.
Thanks for the help.
Thank you for using the Support Forum. Metered supplies is automatically enabled on the printer. Make sure you have your metered toner installed in the machine. If you are having issues, contact Support to place a service call. Once the machine moves past the activation error you should be able to connect. Follow these steps to connect the USB: