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Efontaine1
Efontaine1 New Member
New Member
‎10-10-2019 02:10 PM

Altalink C8070 keep asking for Driver update

Product Name: Xerox Altalink C8070
Operating System: Windows 7 x64

Hello everyone,

IM hoping to get some assistance or guides on an issue I’m having with Xerox Altalink c8070 printer. I’m one of the IT techs for the company I work for. Currently we have windows 10 & 7 in our environment. My issue is I have a couple of windows 7 workstation. Whenever the end user goes to print something on that printer it is showing unavailable and asking for the end user to update the driver. We have a printer server install on your network. I went and update the driver on the print server for it could be pushed down to all the PC on the network. With windows 10 I have no issue, but with windows 7 I keep getting the same error with the printer being unavailable and asking for a driver update. Have any of you had that issue happen to you and how did you fix it

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CathyO-Xerox
Community Manager CathyO-Xerox
Community Manager
‎10-14-2019 09:51 AM

Re: Altalink C8070 keep asking for Driver update

Hello Efontaine1,

I see no one has answered this question. I would recommend contacting our Support Department and ask to speak with 2nd Level. The Support options for your device are listed HERE. 

Thanks,
CathyO-Xerox
Community Manager

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