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joegoetschmann
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B215 - Printing issue on MAC Monterey

Product Name: Xerox B215 Multifunction Printer
Operating System: macOS 12 - Monterey

Hi, I am using an iMac with the latest version of Mac OS Monterey 12.3.1, 

I am using the Latest Xerox drivers from the  link https://www.support.xerox.com/fr-tg/product/xerox-b215-multifunction-printer/content/146521

As a result, any pages printed is like postcript, not readable with weird characters. I tried several times to uninstall the printer, install it again, no changes. Cannot print from my iMac. From pages, number, word, email, chrome, safari, nothing can be printed right. It prints in continue (until I stop the job), with unreable characters.

Can someone give me a solution please. 

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6 Replies
Deondre435
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Re: B215 - Printing issue on MAC Monterey


@joegoetschmann wrote:

Hi, I am using an iMac with the latest version of Mac OS Monterey 12.3.1, 

I am using the Latest Xerox drivers from the  link https://www.support.xerox.com/fr-tg/product/xerox-b215-multifunction-printer/content/146521

As a result, any pages printed is like postcript, not readable with weird characters. I tried several times to uninstall the printer, install it again, no changes. Cannot print from my iMac. From pages, number, word, email, chrome, safari, nothing can be printed right. It prints in continue (until I stop the job), with unreable characters.

Can someone give me a solution please. 


 

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etressou
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Re: B215 - Printing issue on MAC Monterey

Same problem here

Please can somebdy advice

Thank you in advance

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joegoetschmann
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New Member

Re: B215 - Printing issue on MAC Monterey

I have installed it without the Xerox driver, the iMac find my printer and then I selected " Use Generic Printer Features ". Working 100% for printing and scanning, sorted for me. 

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etressou
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Re: B215 - Printing issue on MAC Monterey

Thank you for the answer but still the same problem

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joegoetschmann
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Re: B215 - Printing issue on MAC Monterey

Uninstall the printer, reboot, install as descibed and if not send here some pictures to see each steps.

etressou
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New Member

Re: B215 - Printing issue on MAC Monterey

Thank you for the answer my friend but still does not work. 
Our IT installed at the network and for the moment is working perfectly!

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